"People complain New Yorkers are rude, which is imprecise. New Yorkers are some of the kindest, most good-hearted people I’ve ever met. But New Yorkers are busy, and they cannot tolerate dawdling. And that’s a challenge, because the city is a choose-your-own-adventure game of constant decisions: Cab or subway? Express or local? Highway or side street? Which do you want? Answer now!"
Sarah Hepola, The Morning News